These Terms of Service govern your access to and use of the Brooks & Lane website and apply to all purchases made through our store. By accessing our website or placing an order, you agree to these terms.

1. Acceptance of Terms

By using our website, purchasing products, or accessing any of our services, you acknowledge that you have read and agree to be bound by these Terms of Service. If you do not agree with these terms, please refrain from using our website.

2. Product Information

We make every effort to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate and up to date. However, we cannot guarantee that all information will always be complete, accurate, or free from errors. We reserve the right to correct any inaccuracies or omissions and to update information at any time without prior notice.

3. Orders and Payments

• Orders are processed only after payment has been successfully authorized and received.

• Payment methods available at checkout may vary depending on your location.

• You are responsible for providing accurate and valid payment information when placing an order.

4. Order Processing and Shipping

• Standard processing time is approximately 1–3 business days.

• Estimated delivery times generally range from 5–12 business days depending on the destination.

• Products may be shipped directly from our international fulfillment partners and suppliers.

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to customs procedures, public holidays, carrier disruptions, or other circumstances beyond our control.

5. Returns and Cancellations

Please refer to our Return and Refund Policy for detailed information regarding returns, exchanges, refunds, and order cancellations.

6. Limitation of Liability

• We are not responsible for packages that are lost or stolen after the carrier has confirmed delivery.

• Customers are responsible for providing accurate shipping information at checkout.

• Requests to modify a shipping address should be submitted within 24 hours of placing an order.

7. Intellectual Property

All content available on this website, including but not limited to text, images, graphics, branding elements, logos, and designs, is owned by Brooks & Lane or used with permission. No content may be copied, reproduced, distributed, or used without our prior written consent.

8. Customer Complaints

If you have questions, concerns, or complaints regarding our products or services, please contact us at:

contact@brooks-and-lane.com

We aim to respond to all inquiries within 3–5 business days.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in your jurisdiction, without regard to conflict of law principles.

10. Changes to These Terms

We reserve the right to revise, update, or modify these Terms of Service at any time. Any changes become effective upon posting on this website. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: contact@brooks-and-lane.com

Business Name: Brooks & Lane