Shipping & Delivery Policy
At Brooks & Lane, we are committed to delivering your order as efficiently as possible. Below is important information regarding our shipping process.
Processing Time
Orders are typically processed within 1β3 business days. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Time
Delivery generally takes between 5β12 business days, depending on your location.
Please note that shipping times are estimates and may occasionally be affected by factors such as high order volumes, public holidays, or carrier-related delays.
Shipping Origin
To provide thoughtfully curated products at exceptional value, orders may be shipped directly from our international fulfillment partners.
Shipping Costs
We are pleased to offer free shipping on all orders. No minimum purchase is required.
Delivery Responsibility
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Responsibility for the package transfers to the customer once the carrier's tracking information confirms delivery.
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Please ensure that your shipping address is entered correctly at checkout.
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Any requests to modify the shipping address must be submitted within 24 hours of placing your order.
Shipping Delays
While we make every effort to deliver orders within the estimated timeframe, Brooks & Lane cannot be held responsible for delays caused by shipping carriers, customs procedures, weather events, or other circumstances beyond our reasonable control.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
Brooks & Lane